Patient Adherence and Disease Management Solution
OptiMAX™ – integrated patient support and adherence solution
Indegene's OptiMAX™ is a multichannel patient support and adherence solution that initiates and drives patient adherence and retention by facilitating communication and connection between key pharmaceutical stake holders through multiple channels.
It is a rule-based system that tracks patients based on their interaction and association with the program and assesses adherence to medication regimens.
Salient features of OptiMAX™ include:
- Connection of patients, doctors, care givers, sales representatives, and the pharma company around the common objective of adherence and retention
- Convergence of media such as direct mailing, web, mobile, and call center to provide ease of access
- Continuous series of activities on web to keep doctors and patients engaged
- Data access to patients and their doctors anytime, anywhere
- Comprehensive role-based dashboard to track and monitor activities
- Rule-based engines to ensure minimal customization across multiple therapies and regions
- Multilingual support