Every time you use IN SYNC, you help to build a database of re-usable knowledge about efficient techniques to engage customers: the playbooks. The bigger the community gets, the more data IN SYNC will learn, which will go right back to your organization!
Access the playbooks in real time to understand customer needs, plan with speed and accuracy, and align your resources to meet your customer’s expectations efficiently.
At a glance, IN SYNC provides a dynamic picture of your organization’s demands and capacity and helps you take timely informed decisions to engage with the right customer at the right moment.
Combining machine learning with advanced workflow management capabilities, RI will suggest you the best way to meet your customers' needs faster.
Operationalize and scale key engagement processes such as onboarding and delivery. Capture, re-use, and build upon best practices to establish consistency and boost productivity.
Manage your resources, planning, and teams' performance with real-time dashboards and interactive charts. Monitor and take control in one place.
Populate the directory and manage your own talent pool. Define and record job descriptions, rate profiles' skills, and pick the collaborators you would like to onboard on your projects.
Drag and drop elements to custom your framework, create dependencies between tasks, and assign roles and deadlines on a dynamic work breakdown structure. See the progress of your teams on a dynamic Gantt Chart or a list view.
Each customer has its own channel where you can invite unlimited collaborators to securely communicate, exchange files, get approval, or comment while controlling user rights.