The Customer

One of the largest global pharmaceutical companies headquartered in Germany. The company's key areas of interest are respiratory diseases, metabolism, immunology, oncology and diseases of the central nervous system.

Challenges

  1. Huge rework and frequent quality reviews for Patient Information Leaflets (PILs), largely due to inconsistency in typefaces and fonts

  2. Long lead time to create PILs leading to complexity caused by manually assigning the font attributes especially for text-heavy/language-specific leaflets

The Solution

Indegene developed and deployed an in-house automation tool to create PILs in compliance with client Standard Operating Procedures (SOPs). Using our proprietary automation tool, we were able to reduce manual efforts by eliminating line-to-line checking of text components in quality check process with automated comparison. We standardized label fonts, formatting in PILs, and therefore, optimized client’s operational processes related to artwork development.

Pharma company improves efficiency of label artwork with automation
75% ↓
Time to create PILs
100%
Compliance to SOPs
60% ↓
Time to deliver PILs
Pharma company improves efficiency of label artwork with automation

Outcomes

  • Indegene was able to drive operational efficiencies in artwork of PILs for the client
  • Our proprietary automation tool helped the global pharmaceutical company standardize label fonts and drive down the time required for creation and delivery of PILs by 75% and 60% respectively