The healthcare customer experience playbook

The healthcare

CUSTOMER
EXPERIENCE
PLAYBOOK

A prescriptive guide to orchestrating HCP experiences

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Healthcare CX Playbook
Digital Summit 2020
Digital Summit 2020
Indegene Digital Summit 2020
Indegene Digital Summit 2020

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WHITE PAPER

Medical Information
Striking the Balance Between Personalized Experience and Global Scale

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Digital Strategy Council
Digital Strategy Council

The Pharmaceutical Industry Needs a Customer-Centric Digital Transformation

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HBR.org

The Pharmaceutical Industry Needs a Customer-Centric Digital Transformation
Digital Strategy Council

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    Creative and Experience Design

What's New

 Moving MI Forward
Article
15 January, 2020

Moving MI Forward

 Real World Applications of AI-Based Automation in Life Sciences by Keeping Humans in the Loop (HITL) And Machines in the Loop (MITL)
Article
10 December, 2020

Real World Applications of AI-Based Automation in Life Sciences by Keeping Humans in the Loop (HITL) And Machines in the Loop (MITL)

Digital agility and customer-centricity – imperatives for Medical Affairs in a post-COVID world
Article
19 November, 2020

Digital agility and customer-centricity – imperatives for Medical Affairs in a post-COVID world

Indegene Digital Summit 2020
Recent Event
Sep 25, Oct 2, Oct 16, 2020

Indegene Digital Summit 2020, a multi-week, virtual symposium for senior pharma and biotech leaders

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Latest Research

Digital Savvy Pharma Marketer 2020
Report

Digital Savvy Pharma Marketer 2020

A must have tool for pharma marketers to gain insights into the latest channel preferences, marketing budget allocations, technology utilization, and content strategies across geographies.

Indegene spins off digital agency arm ion to partner brand journey through advanced brand strategy, standardized and compliant creative work, and analytics-based campaign management
Report

Pharma Website Maturity Index

Learn how the websites of the top 30 brands performed on our maturity index and how they can improve their customer's experience

Indegene debuts on Nucleus Research's CRM Technology Value Matrix 2H 2018 Report
Report

Digital Savvy HCP Survey 2019 Report

Get the latest trends on the channel and content preferences of HCPs as policy restrictions and time constraints force them to go online for the latest product information

Indegene gets listed as 100 Best Companies for Women in 2018 BCWI Study
Report

2018 Pharma Remote Engagement Survey

DIGITAL BRIEFING: This study aims to understand the opportunities and challenges, predict the future trend in the use of modern on-demand digital technology in discussing medical content with HCPs.

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