Medical Science Liaisons (MSL)

What we offer

Strategic, personalized scientific exchange with healthcare professionals, by leveraging technology and analytics, to enable advanced patient care, insights for healthcare decisions, and next-gen customer experiences

Who is it for

Medical affairs leaders looking to establish physician engagement to communicate clinical trial data and ensure patient access

Why it’s important

Engage with HCPs and KOLs effectively

Demonstrate value through scientific information

Gather market and competitor intelligence on therapeutic areas

How we deliver

Process

We innovate the role of MSLs focusing on HCP customer experience with fit-for-purpose technology that facilitates interactions and access to information, improves collection and assessment of physician insights, and demonstrates the value of medical affairs. Our turnkey solutions for field teams offer traditional or virtual engagement that optimizes reach and productivity of MSLs through a unified customer experience platform, insights gathering and analysis, field strategic and tactical planning, KOL identification and mapping, territory design and field communication tools.

We also offer a flexible staffing model to recruit and hire MSL, predictive analytics to optimize MSL productivity and personalization of physician engagement, performance management and soft skills trainings, and real-time dashboards to track KPIs.