Patient Support
Drive better health outcomes for your patients
What we offer
Comprehensive solutions for patient engagement, ranging from patient identification and onboarding to continued engagement for therapy adherence
Who is it for
Heads of market access, PSP and commercial teams, digital organizations, innovation teams, and brand teams
Why it’s important
Expand patient reach and improve experience at each step
Observe long-term therapy adherence
Ensure HCP success to drive better patient support
How we deliver
Process
We offer fully customized solutions to suit the unique requirements of your patient support program. We align with your patient support program goals and create a plan that fits your patient care needs, using our wide-ranging capabilities in CX, tech, and marketing.
We then conduct an audit of your patient care journey covering all stakeholders vital to enhancing the patient’s experience. We use these inputs to design an upgraded patient journey that plugs previous gaps, and introduce digital touchpoints to drive patient engagement.
We set up our proprietary platform, or integrate with the platform that best suits your needs and plug in the essential services. We educate the patient about the therapy, enable access to disease-monitoring and other services that improve therapy adherence.
All through, we ensure you receive deep data analytics and CX insights which your PSP teams can use to make data-driven decisions.
Technology
What makes us different
Single partner that offers an entire ecosystem of solutions
Proactive patient reach-outs in the context of ‘care’
Strong digital edge across the board
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