What we offer

Comprehensive solutions for patient engagement, ranging from patient identification and onboarding to continued engagement for therapy adherence

Who is it for

Heads of market access, PSP and commercial teams, digital organizations, innovation teams, and brand teams

Why it’s important

Expand patient reach and improve experience at each step

Observe long-term therapy adherence

Ensure HCP success to drive better patient support

How we deliver

Process

We offer fully customized solutions to suit the unique requirements of your patient support program. We align with your patient support program goals and create a plan that fits your patient care needs, using our wide-ranging capabilities in CX, tech, and marketing.

We then conduct an audit of your patient care journey covering all stakeholders vital to enhancing the patient’s experience. We use these inputs to design an upgraded patient journey that plugs previous gaps, and introduce digital touchpoints to drive patient engagement. 

We set up our proprietary platform, or integrate with the platform that best suits your needs and plug in the essential services. We educate the patient about the therapy, enable access to disease-monitoring and other services that improve therapy adherence. 

All through, we ensure you receive deep data analytics and CX insights which your PSP teams can use to make data-driven decisions.

What makes us different

Single partner that offers an entire ecosystem of solutions

Proactive patient reach-outs in the context of ‘care’

Strong digital edge across the board

90
Process adherence rate
16
Countries covered
11
Years of patient engagement expertise
NEXT Patient Engagement