Indegene Unifies Web Experience for a Global Pharma Company Across Geographies

The Customer

A global pharma company headquartered in Germany wanted to set up a global design system to reduce its time to market and bring consistency in its web experience across geographies

Challenges

A large volume of existing noncompliant multilingual websites catering to diverse audiences
Slow and fragmented design compliance audit process that delayed the time to market
Siloed design operations led by local agencies across geographies resulting in disparate web experience

The Solution

Indegene set up a centralized digital factory model to standardize, scale, and accelerate design and development efforts. We then onboarded 30+ agencies globally and collaboratively worked to standardize the design process and identify inconsistencies that could extend the development process

Finally, we leveraged our deep knowledge and expertise in design systems to help drive verification and compliance for agency design efforts

Outcomes

Indegene enabled the customer to scale their design efficiencies and expedite compliance clearance. This accelerated time to market and ensured the delivery of a consistent web experience across geographies.

96%

SLA adherence to design system framework across agencies

80% ↓

In custom design components

40% ↓

In time required for the overall design process

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