Life sciences organizations and leaders, as part of their growing commitment to equity, must prioritize inclusive design as essential, rather than optional or discretionary. Ignoring the needs of users with impairments can result in real-world consequences when apps, portals, and connected platforms overlook their circumstances. By actively seeking input from diverse user groups, organizations can significantly enhance experiences for everyone through accessibility.
At Indegene’s User Experience CoE, we engage in ongoing inquiry and prototyping sessions with populations facing functional challenges. We incorporate their feedback into standard build protocols, driven by both ethical considerations and commercial interests. Recognizing that one-size-fits-all user journeys are inadequate for an increasingly diverse user base, we continuously educate ourselves as advocates for assistive tools and observe their deployment firsthand. This approach is crucial for making meaningful progress that aligns with the scale of global demographic shifts. Reach out to us to learn more about inclusive UX and UI, and how we can help you make meaningful progress in the space.