BENGALURU: Chief executives of healthcare platform Practo and India’s biggest e-commerce company Flipkart have received among the highest approval ratings from their employees, compared to CEOs of other major new-age ventures, according to data from US-based job hunting website Glassdoor.com.
Practo has 100% of its reviewers approving Shashank ND as CEO, while Flipkart’s Sachin Bansal, an alumni of IIT-Delhi, has an approval rating of 94%. Snapdeal chief executive Kunal Bahl has the approval of 91% of reviewers, and restaurant review website Zomato’s Deepinder Goyal has received 88%. Bhavish Aggarwal, CEO of India’s largest taxi aggregator Olacabs, and Vijay Sekhar Sharma, founder of Paytm, are not as popular with their employees. Ola has a CEO approval rating of 70% and Paytm 69%, respectively.
As for overall ratings of the companies, which look at parameters such as culture & values, work/life balance, senior management, compensation & benefits and career opportunities, Flipkart scores 3.9 (on a scale of 5 where 5 is the highest), Practo 3.5, Zomato 3.3 and Snapdeal 3.3.
Glassdoor.com, operated by Glassdoor Inc, features profiles of companies and allows users to rate and review their employers and top managers, and provides information on interviews and salaries. The ratings are based solely on employee feedback.
“Companies with high ratings tend to have engaged and motivated employees who believe in the company’s mission, feel that their job matters, and feel they have career opportunities to advance within their organization. They also tend to share that they feel they get paid fair market value, are heard by senior leaders, and enjoy some great benefits and perks, too,” Scott Dobroski, career trends analyst, Glassdoor, said.
“For big companies, it would have been good to have an option for employees to rate the entire management team, as it gives a more holistic view,” Nirupama V G, managing director of recruitment firm Ad Astra Consultants, told TOI. “But for startups, the ratings are a true reflection, because the CEO is the manager, he is always in touch with his employees and is hands on,” she added.
Among major IT companies in India, Infosys CEO Vishal Sikka gets the highest approval percentage. Sikka, who became the CEO of the Bengaluru-based IT service provider last August, has been approved by 95% of the 12,000 people who reviewed the company on Glassdoor. Cognizant's Francisco D'Souza comes a close second with 94%, followed by TCS’s Natarajan Chandrasekharan with 87%. Wipro’s CEO TK Kurien has an approval percentage of 74% and HCL’s Anant Gupta scores 69%.
Glassdoor also asks if employees would recommend their company to a friend. Here, Infosys does not fare so well, with only 67% employees saying they would recommend. This is 78% and 70% for Cognizant and TCS respectively. HCL stands at 61% and Wipro 60%.
On overall ratings, Cognizant scores above its competitors with 3.5, followed by Infosys and TCS at 3.3 and Wipro and HCL at 3.1.
Among mid-tier IT companies, Bengaluru’s Indegene, a privately held company which provides R&D and marketing solutions to pharmaceutical MNCs, has very high ratings on every parameter. The company’s CEO Manish Gupta has an approval rating of 99%, an overall rating of 4, and 82% reviewers say they would recommend the company to their friends. Hexaware Technologies’ R Krishna scores 88%, while Mindtree CEO Krishnakumar Natarajan scores 84%.
“We encourage our employees to cross-train, create and innovate in product development to solve complex problems in the healthcare world. Open and transparent work culture and a strong emphasis on work life balance is the hallmark of the entrepreneurial spirit at Indegene,” Gupta said.