physicians are overwhelmed with content shared by brands

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patients do not know who actually makes their medicines

1 in 3

marketers under pressure to create assets and deliver campaigns quickly

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Let’s partner for #FutureReadyHealthcare

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Elevate customer experience across your enterprise and transform your commercial operations

Enterprise Commercial Solutions

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Creating a winning brand strategy

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Why brands need integrated patient insights

Busted! 5 myths about life sciences content

9 engagement strategies for consumer brands

Leading the digital health race in Ophthalmology

Why Dynamic Data Feeds are Critical

MACH – a decoupled web architecture that boosts CX

Digital Asset Management in Life Sciences

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Insights to build #FutureReadyHealthcare

Case Study | Commercial

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Indegene’s PSP facilitates 85% therapy compliance

Case Study | Patient support

Indegene reduces time-to-patient-insights by 80%

Case Study | Analytics

Indegene Expands Covered HCP Base for Prescriptions​

Case Study | Omncihannel marketing

Life sciences leaders trust us

to hyper-personalize content, campaigns and experiences

Unscalable

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to accommodate content supply chain needs at a global and local level

Inflexible

to unlock value from data and enable faster speed-to-customer insights

Siloed

Existing commercial operations are

Transform your content supply chain with our life sciences-contextualized automated modular content, improve content reuse, and optimize campaigns with better data and analysis

Orchestrate personalized customer experiences

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Balance global and local priorities with our medical expertise and technology-led centers of excellence and an optimal mix of onshore, offshore and nearshore operations capabilities

Embed agility in your operations

Benchmark your operations with industry peers and benefit from our learnings of enabling commercial transformation and technology implementations around the world

Accelerate your transformation journey

Improve the effectiveness and efficiency of your operations

Our strategy and consulting services across the commercial spectrum enable you to succeed in
 your digital transformation and customer experience efforts at an enterprise scale. We harness the power of data, technology, proprietary measurement tools, and deep industry experience to inform your strategy, optimize your operating model, and inform your technology decisions. We help strategize as well as benchmark tailored customer engagement strategies, assess gaps, and define a roadmap, which aligns with your organizational goals.

Strategy and Consulting

We help you define and implement out-of-the-box creative strategies that cater to unique customer journeys by understanding their various touchpoints and build connections with customers through intelligent messaging and innovative design concepts. We have also developed best practices to collaborate and coexist with in-house and external agencies and deliver efficiencies and excellence. We help you overcome challenges of content supply chain and drive personalization, agility and reuse with a robust content engine.

Creative and Content Services

Our end-to-end capabilities for marketing and communications help you deliver personalized and meaningful messages to your target audience. With a robust set of technology partners and data platforms, we deliver fit-for-purpose solutions for customer data, multi-channel marketing automation, and delivering seamless user experiences.

Marketing Operations

Our commercial data warehouse, analytical models, cognitive, and cloud capabilities help you maximize the value of data, translate insights into actions, and unlock new possibilities to drive meaningful business outcomes - at scale and in record time. We do this by combining deep data science literacy and analytical know-how across a wide range of therapies and use cases from market intelligence and forecasting to commercial operations, omnichannel customer experiences, and more - unearthing valuable, hidden insights throughout your commercial journey.

Data and Analytics

From patient journey design to patient identification, onboarding and adherence, our comprehensive technology-led patient engagement and support services help you navigate the complex patient healthcare ecosystem and drive better health outcomes. Our solutions are fully customizable to meet your unique requirements and help deliver a superior patient experience at every touchpoint in their journey.

Patient Services

We provide comprehensive solutions, accelerators, and advisory services to help you explore emerging and established technologies to drive digital innovation and business outcomes. We analyze your organizations requirements, existing resources, and technology stack and the potential to scale to recommend the right technology and strategy to unlock new business value and make your organization future ready.